top of page

PrismsScape Shop Policies

PrismsScape Shop Policy

At PrismsScape, we understand and celebrate the unique beauty of all crystals. Each crystal is a one-of-a-kind creation, showcasing distinctive variations in color, shape, size, and natural formations.

Please note that the product images on our website are representative of the crystal specimen listing and may not depict the exact item you will receive. 

We take pride in hand selecting and curating our crystal specimens to meet the highest standards of quality. While specific characteristics of each crystal may vary, we guarantee that the product you receive will exemplify the overall quality and beauty described in our listings. 

Your satisfaction is our priority. If you have specific preferences or inquiries about our crystal specimens, we encourage you to reach out to us! We are here to assist you and ensure that your shopping experience with us is enjoyable and fulfilling. 

Please appreciate that the unique patterns, colors, inclusions, and shapes of each crystal are a testament to their authentic beauty. Embrace the individuality of your crystal, knowing that it is unlike any other. 

Thank you for choosing PrismsScape for your crystal needs. We look forward to sharing the extraordinary world of crystals with you!

PrismsScape Return Policy

All crystal specimens, minerals, and tumbled stones are final sale. A receipt dated within 90 days is required for exchange or store credit for all other merchandise that is defective, or anything damaged during shipment. If an item arrives damaged, please contact us at immediately to initiate a solution.

bottom of page